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TIMBERLINE
Government Camp, OR | Full Time
$32k-41k (estimate)
11 Months Ago
TIMBERLINE
Government Camp, OR | Full Time
$44k-60k (estimate)
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Mt Hood Ski Bowl Llc
Government Camp, OR | Other
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Front Desk Associate
TIMBERLINE Government Camp, OR
$32k-41k (estimate)
Full Time | Business Services 11 Months Ago
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TIMBERLINE is Hiring a Front Desk Associate Near Government Camp, OR

Description

Greet guests, process room check-in and check-outs, share information necessary for safe and fun guest experience, post charges to rooms when necessary, process payments, balance cash and credit card transactions, run reports, update room statuses, answer guest inquiries, answer phones, issue keys and banks to individual departments, process necessary paperwork, sell lift tickets and snow park passes and other duties as assigned. Responsible for completion of daily desk duties.

Requirements

ESSENTIAL FUNCTIONS:

  • Greet guests, process check-in/check-outs.
  • Answer phones and guest questions. 
  • Process cash and credit card payments and balance transactions. 
  • Issue keys and banks to other departments. 
  • Complete various weekly and monthly duties as assigned.
  • Ensure guest and employee concerns are resolved in a professional and timely manner.
  • Be familiar with Timberline Lodge and Ski Area information and communication network.
  • Actively participate in RLK and Company’s Health & Safety Program by identifying and reporting potential hazards, reporting incidents, and promoting a healthy workplace
  • Regular and reliable attendance.

QUALIFICATIONS:

  • Must have service oriented personality.
  • Must be detail-oriented with ability to set and meet high customer service standards.
  • Must use proper etiquette while conversing with guests.
  • Must have a strong basic knowledge of resort services. 
  • Must be proficient in up selling of products and services.
  • Must be able to adapt in a fast paced changing environment.
  • Must be able to maintain a clean, orderly and detailed work space. 
  • Must know and follow proper Front Desk procedures.
  • Must know and follow proper reservation procedures.

PHYSICAL REQUIREMENTS: 

  • Must be able to lift 50 lbs.
  • Must be flexible and capable of bending, twisting and kneeling.
  • Must be able to work in tight spaces.
  • Must be able to work on feet, stand and walk for up to 8 hours at a time.
  • Must be able to keep up with the pace of the department demands of the position.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$32k-41k (estimate)

POST DATE

06/07/2022

EXPIRATION DATE

05/28/2024

HEADQUARTERS

BELLEVUE, WA

SIZE

<25

FOUNDED

2013

CEO

STEPHANIE KENNEDY

REVENUE

<$5M

INDUSTRY

Business Services

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The following is the career advancement route for Front Desk Associate positions, which can be used as a reference in future career path planning. As a Front Desk Associate, it can be promoted into senior positions as a Receptionist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Associate. You can explore the career advancement for a Front Desk Associate below and select your interested title to get hiring information.

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If you are interested in becoming a Front Desk Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Desk Associate job description and responsibilities

Front Desk Associate keeps the front desk and lobby area clean and neat.

01/02/2022: Houston, TX

The Front Desk Receptionist will perform a variety of general office duties such as client service, data entry, requisition of supplies, secretarial services, mail services, public relations, correspondence, and word processing.

02/05/2022: Saint Louis, MO

Working at the front desk requires using computers to keep records, process payments, and complete other tasks.

03/03/2022: Virginia Beach, VA

Maintaining cleanliness of front desk areas to contribute to an exceptional facility experience.

01/04/2022: Trenton, NJ

The Front Desk employee ensures positive customer experience.

12/09/2021: Lafayette, LA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Desk Associate jobs

A front desk agent does not need any experience but should have a high school degree or GED equivalent.

02/14/2022: Memphis, TN

A front desk receptionist needs to be highly organized, friendly and engaging.

01/09/2022: Chillicothe, OH

Because a front desk worker has to multitask and serve many guests at once, a good employee must keep calm under pressure.

02/03/2022: Bridgeport, CT

Front desk employees need to be able to get along and work with a variety of people.

02/24/2022: Monroe, LA

Always Be Available as a Mentor.

03/03/2022: Lancaster, PA

Step 3: View the best colleges and universities for Front Desk Associate.

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